Referral programme terms

Refer a Friend lets an existing Body Pharm customer earn money by introducing new customers. You share a personal code and link; when someone new buys using them, you earn a percentage of what they spend. You take part through your ordinary Body Pharm account — there is no separate login, portal or app. By applying, you accept these terms.

You can apply if you have a Body Pharm account in your own name, have placed at least one paid order, and are aged 18 or over.

Every application is reviewed by a person. We may decline an application and do not have to give a reason; applying does not entitle you to join. You cannot take part if your account has been restricted or closed by us.

Once approved we issue you a code (in the form REF-XXXXXX) and a link containing it. Both are personal to you and cannot be used on your own account.

You may share them with people you know and on your own social accounts or website. You may not pass them off as a general public discount; post them to coupon, voucher, cashback or deal sites, or to code-collecting forums; or bid on our brand name in paid search or run paid advertising that uses our name or trade marks.

We can withdraw or replace a code at any time. A replaced code stops working immediately, including in links you have already shared.

You earn 15% of the value of your friend's first order, and 10% of the value of every later order they place for 12 months from the introduction.

Your friend gets 10% off their first order when they use your code or link.

There is no posting quota, minimum activity or re-qualification. The percentage is applied to the net value of the goods — after any discount your friend used, and excluding delivery and payment-processing fees — not to the amount shown on their receipt.

Somebody is introduced by you when they reach us through your link or use your code, and had not already been introduced by someone else.

One introduction per person, and the first one stands. If two people introduce the same person, the first introduction counts, and this cannot be changed afterwards — including at your request. An introduction is recorded for the person, not the order; using a different email address does not create a new one. A link is remembered for 30 days after it is clicked; a code can be used later than that.

You cannot introduce yourself. An introduction will not be recorded where you and the person introduced share an account, an email address (including you+1@ variants or the same address with or without full stops), a telephone number or a delivery address, or where it would form a loop. We also check for patterns across accounts and may withhold earnings under clause 7 where introductions do not appear genuine.

An order earns nothing where it was not paid for or the payment failed or was reversed; it was cancelled or refunded in full; it was a test order; or it was placed by someone whose introduction is not valid under clause 5.

Where an order is partly refunded, your earnings on it are reduced in proportion. Where an order is refunded or charged back after we have paid you, the amount is taken off your next payment; if that makes your balance negative, the negative balance carries forward until later earnings cover it.

We may withhold earnings on an individual order, or suspend your participation, where we reasonably believe the introduction was not genuine or breaks clause 5; your code or link was shared in a way clause 3 does not allow; the order is fraudulent or is later disputed; or these terms have been broken in some other way.

Where we withhold earnings on an order, your account shows it as not eligible together with the reason. Such a decision can be reversed by us if it turns out to be wrong. Suspending your participation stops you earning from that point but does not by itself take away earnings you have already built up.

Earnings are paid monthly, in arrears — we check the previous month's referred orders before releasing payment, which is why it is not instant. You can take earnings as store credit or a bank transfer, chosen when you apply and changeable later.

The minimum payment is £20; below that, your balance carries over to the following month. Earnings are calculated and paid in £ GBP.

You are responsible for giving us correct payment details and keeping them up to date; we are not liable for money sent to details you gave us that turn out to be wrong.

Tax is yours. These earnings may be taxable income depending on your circumstances. We do not deduct tax and do not give tax advice; declaring it, where you need to, is your responsibility.

Read this clause even if you read nothing else.

Our products are supplied for research use only. They are not medicines, not food supplements, and not for human or animal consumption.

When you talk about our products, you must not: say or imply they treat, prevent, cure or relieve any disease, symptom or medical condition; say or imply they cause weight loss, muscle gain, improved skin, better sleep, longer life or any other effect on a person's body; suggest doses, routes, cycles or protocols; describe your own or anyone else's use of them; or present them as an alternative to a prescribed medicine or compare them to branded pharmaceutical products.

You must make clear that you earn something if people buy through your code or link — "I get a commission if you use my code" is enough. This is a legal requirement where you promote publicly, not a courtesy. You must not send unsolicited messages of any kind.

These rules exist because a claim made in marketing can change what a product legally is: describing a research compound as something that treats a condition can turn it into a medicinal product by presentation, which carries consequences for us. If you are not sure whether something is allowed, do not post it — ask us at support@bodypharm.co.uk.

Breaking this clause ends your participation immediately and forfeits any earnings not yet paid.

To run the programme we record your application, your code, the clicks on your link, who you introduced, and what you have earned.

We show you how many people you introduced, how much they spent and what you earned. We do not show you their names, email addresses or addresses, and will not tell you who they are even if you ask; each person appears as an anonymous reference so you can see which orders belong to the same person.

If you ask us to delete your data we will, but we keep an anonymised record of what was earned and paid to meet our accounting obligations, and your code stops working at that point. Our privacy policy applies.

We can change these terms, the percentages or the payment rules. We will tell you before a change takes effect, and a change will not reduce earnings you have already built up.

We can end the programme, or your participation, at any time; if we do, we pay you what you have already earned, less anything withheld under clause 7. You can leave at any time by telling us — your code stops working and anything already earned is paid at the next monthly run.

Taking part does not make you our employee, agent, partner or representative, and you must not present yourself as any of those. You may not transfer your code, link or earnings to anybody else.

These terms are governed by the law of England and Wales, and the courts there have exclusive jurisdiction. Company registration details are available on request from support@bodypharm.co.uk.